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Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in Australian and US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 

       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

       To allow us to better service you in responding to your customer service requests.

       To quickly process your transactions.

       To send periodic emails regarding your order or other products and services.

       To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

We do not use cookies for tracking purposes.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.


We have implemented the following:

       Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

 

Australian Privacy Protection Act

Online Privacy Regulation in Australia

The Privacy Act does not distinguish between the application of privacy principles in the online environment and their application in any other area. There is some criticism, however, of the operation of the privacy principles in the online environment.

The fact is that, under existing Australian law, individuals have almost no privacy ‘rights’ in the online environment and even the few rights they allegedly have are not protected adequately and are difficult, sometimes impossible, to have enforced. The lack of rights arises from a combination of factors, including but not limited to, uncertainty regarding the definition of ‘personal information’; no requirement to obtain consent before collecting personal information; use of bundled ‘consents’ including to disclose information to unspecified ‘partners’; the small business exemption; and/or technological developments.[4]

The Privacy Act 1988 (Privacy Act) regulates how all personal information, in any environment, is handled. The Privacy Act defines personal information as:

…information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.

Common examples are an individual’s name, signature, address, telephone number, date of birth, medical records, bank account details and commentary or opinion about a person.

The Privacy Act includes thirteen Australian Privacy Principles (APPs), which apply to some private sector organisations, as well as  most Australian and Norfolk Island Government agencies. These are collectively referred to as ‘APP entities’. The Privacy Act also regulates the privacy component of the consumer credit reporting systemtax file numbers, and health and medical research.

 

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to AusOPPA & CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.


Users will be notified of any privacy policy changes:

       On our Privacy Policy Page

Users are able to change their personal information:

       By emailing us

       By calling us


How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

In Australia, the Office of the E-safety Commissioner is a statutory office created by the Enhancing Online Safety for Children Act 2015. The Commissioner has a wide range of functions and powers to enhance online safety for Australian children. Importantly, the Act provides a new safety net for Australian children who have been a victim of cyberbullying and are not satisfied with how a social media service has dealt with their complaint.

Under the Act, the Commissioner has the power to investigate complaints about serious cyberbullying material targeted at an Australian child. The Act establishes a two-tiered scheme for the removal of cyberbullying material from participating social media services. 

In the US, when it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

       Within 7 business days

       Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 

We collect your email address in order to:

Contact you in response to an enquiry you made, or to process an order you placed.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@thehouse.global

and we will promptly remove you from ALL correspondence.
 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

346 Bourke St
Surry Hills, NSW 2010
Australia

info@thehouse.global
+61 2 9357 6117

www.thehouse.global


Last Edited on 09-11-2017